Frequently Asked Questions
General
What is StreetDeal.in?
StreetDeal.in is a family-run online store that offers smart, problem-solving products at affordable prices across India. We handpick practical items for your home, health, kitchen, and more.
Where are you located?
We operate from Jharkhand, India, and deliver products across the country.
Are your products original and brand new?
Yes, we only sell brand-new and unused products. We do not deal in refurbished or used items.
Do I need to create an account to place an order?
No, you can place an order as a guest. However, creating an account helps track your orders and manage your preferences.
How can I contact your support team?
You can reach us Monday to Saturday, 10 AM – 6 PM at:
📧 Email: support@streetdeal.in or Call/WhatsApp: +91-7004607394
Shipping & Delivery
Do you offer shipping across India?
Yes, we ship all over India using trusted courier partners like Bluedart, Delhivery, XpressBees, Ecom Express, and Ekart.
How long does delivery take?
Most orders are delivered within 4–9 business days, depending on your location.
Is shipping free?
Shipping is free on all orders above ₹500. Orders below ₹500 may include a shipping fee, visible at checkout.
How can I track my order?
Once your order is shipped, you’ll receive an email/SMS with the tracking link.
What if my order is delayed or lost?
If your order is delayed beyond 10 working days or lost, please contact our support. We'll assist you promptly.
Payments
What payment methods do you accept?
We accept all major payment methods including UPI, debit/credit cards, net banking, and Cash on Delivery (COD).
Is Cash on Delivery (COD) available?
Yes, COD is available with verification via call or message before dispatch.
Are online payments safe on your website?
Absolutely. We use secure payment gateways to ensure your transaction is safe and encrypted.
Returns & Refunds
What is your return policy?
You can request a return within 7 days of delivery. An unboxing video is mandatory for return eligibility.
Who bears the return shipping cost?
Return shipping is charged at ₹100, which will be deducted from your refund.
When will I receive my refund?
Refunds are processed within 7–15 business days after we receive and verify the returned product.